Shipping Policy Context for y-kun.co

At y-kun.co, we are committed to delivering your products in a timely, reliable, and cost-effective manner. This Shipping Policy outlines how and when we ship orders, available delivery options, and what to expect once your order is placed.

1. Shipping Locations

  • We currently ship across [India / specify regions or countries served].

  • International shipping may be available upon request or through select partners.

2. Order Processing Time

  • All orders are processed within 1–2 business days (excluding weekends and holidays).

  • Orders placed after 2 PM may be processed the next business day.

  • You will receive an order confirmation and a separate shipping notification with tracking details once the order is dispatched.

3. Shipping Methods & Delivery Time

  • Standard Shipping: 3–7 business days

  • Express Shipping (if offered): 1–3 business days

  • Delivery timeframes may vary based on your location, order volume, and external factors (e.g., weather, courier delays).

4. Shipping Charges

  • Shipping fees are calculated at checkout based on the order value, weight, and delivery location.

  • Free shipping is offered on orders above ₹[X] (or according to your free shipping threshold).

  • Any customs duties or import taxes (for international orders) are the responsibility of the buyer.

5. Tracking Your Order

  • Once shipped, customers receive a tracking number via email/SMS.

  • You can track your package through the courier partner’s website or through your order history on our site.

6. Delays & Exceptions

  • While we strive to meet delivery estimates, delays may occur due to unforeseen circumstances.

  • In case of significant delays, our support team will proactively inform you and assist with tracking or replacement, if needed.

7. Delivery Issues

  • If your order is marked as delivered but hasn’t arrived, please notify us within 48 hours.

  • Lost, damaged, or tampered packages must be reported immediately with supporting evidence (photos, tracking ID, etc.).

8. Contact

For shipping-related queries, reach us at:
📧 support@y-kun.co
📞 [1800-800-1234]
Or visit the Contact Us page.